AI Service

Artificial
intelligence.

Where the system becomes autonomous

Chatbots, document classification, automated workflows, cross-platform integrations. Not AI because everyone does it - AI that returns real hours every week to the operations team.

The problem

AI is everywhere. Results are not.

80%
of AI projects fail - double the rate of traditional IT projects (RAND Corporation, 2024)
30%
of GenAI projects abandoned after proof of concept by 2025 (Gartner, July 2024)

The pattern is always the same: a vendor promises 'transformative AI', the tech team builds a pilot, nobody asks how to integrate it into real processes. Six months later, the project is on a digital shelf and the budget is spent. We start from the operational problem, not the technology. If AI doesn't return hours or money, we don't implement it.

What we do

End-to-end AI & Automation

We don't sell 'AI'. We build intelligent systems that integrate into your processes and deliver measurable value.

Conversational

Conversational AI

Chatbots, voice assistants and AI concierge that answer your customers 24/7 with the tone and precision of your best team.

Documents

Document Intelligence

Automatic classification, structured data extraction, advanced OCR and contract analysis. We turn piles of PDFs into actionable data.

Workflow

Workflow Automation

Automation on n8n, Make or custom Node.js pipelines. We connect your tools and eliminate every repetitive manual operation.

Predictive

Predictive Analytics

Forecasting, churn prediction, lead scoring and anomaly detection. We anticipate problems before they become costs.

Integration

Data Integration

API orchestration, ETL pipelines and real-time synchronization across platforms. Your data flows where it's needed, when it's needed.

Custom AI

Custom AI Solutions

Fine-tuning, RAG with company knowledge base, autonomous AI agents and custom solutions for use cases no off-the-shelf tool can solve.

How we do it

Technical approach and standards

Every project is built on solid foundations. No shortcuts, only engineering.

Tech Stack

OpenAIAnthropic ClaudeLangChainn8nMakePythonAWS SageMakerPineconeWeaviate

Standards

GDPR CompliantEU AI Act ReadySOC 2 ReadyOWASP Top 10

Integrations

SlackHubSpotSalesforceSAPZapierGoogle WorkspaceMicrosoft 365Notion
Our principles

Responsible AI, concrete results

Four non-negotiable principles that guide every AI project we build.

01

Data-first

We don't start from AI, we start from your data. If the data isn't there or isn't ready, we help you build the foundations first.

02

Human-in-the-loop

AI amplifies human decisions, it doesn't replace them. Every critical system includes supervision, fallback and manual overrides.

03

Measurable ROI

If it doesn't return hours or money to the operations team, we don't implement it. We define KPIs before writing a single line of code.

04

Privacy by design

Encrypted data, on-premise options, no training on client data. GDPR compliant and ready for the European AI Act.

For whom

The ideal client

AI works when there's a clear operational problem. We work with those ready to measure results.

Operations-heavy

Companies with repetitive manual processes: data entry, document classification, reporting. Hours lost every week that automation can return.

Document automation
Workflow orchestration
Data pipeline automation

Customer Service

Teams with high ticket volumes, response times to reduce and repetitive FAQs. AI handles the first level, the team focuses on complex cases.

Chatbot & voice assistant
Intelligent ticket routing
AI-powered knowledge base

Data-Driven

Companies that collect data but don't leverage it. Scattered Excel sheets, no automated insights, decisions by intuition instead of data.

Predictive analytics
Anomaly detection
Automated reporting

Enterprise Legacy

Organizations with established systems that want to integrate AI without rewriting everything. Incremental modernization, not revolution.

API layer & AI middleware
Gradual AI adoption
Compliance & governance
The numbers

Service KPIs

-20h
Ore Risparmiate / Settimana
< 2s
Avg Latency
> 96%
Classification Accuracy
3 mesi
Payback Period
-40%
Costi Operativi
99.9%
Uptime Pipeline
FAQ

Frequently Asked Questions

The answers you need, straight to the point.

Ready to make your system autonomous?

We work best with companies that have a clear operational problem, data to build on and stakeholders ready to measure results. Let's discuss your use case.

Certified Partners